As a healthcare practice that is dedicated to offer quality treatment and wants to keep running successfully, patient inflow is a crucial factor. A consistent increase in the number of patients coming in your facility every day serves both your aim to offer care and the need to keep the revenue flowing. With that in mind, here are some ways to effectively increase patient inflow.
Start an outreach program for your clinic
Keep the current health situation of the country in mind, it’s important to note that many people have delayed care amidst the pandemic. This especially applies to aspects like general health check-up, dental care, and other necessary routine procedures. So, now is the perfect time to reach out to the patients and ask them to take care of your health.
Whether you send them a promotional text message or they come across your ad while scrolling through Instagram, such direct outreach approaches work. And who knows – maybe this way you can remind a few people that their annual dental check-up is still pending!
Encourage patients to leave a review
People turn online to look for reviews for anything and everything these days, and healthcare is no different. Thus, the moment a patient considers visiting your clinic, one of the first things they will do is check on Google to see what other patients have said about you.
Therefore, it would be a good idea to ask patients to leave reviews after they are satisfied with your service. Your positive online reputation will encourage more people to trust you. At the same time, it will get you a higher rank and more visibility on Google. Your patient inflow will increase in both ways.
Use a practice management software
A practice management software can make your day-to-day job a lot easier than ever before, which will positively impact your patient inflow. For instance, a dental practice management software will help in maintaining accurate records and keep track of your inventory.
Additionally, you can use it to set important reminders not just related to patient appointments, but also other crucial work like meetings with medical companies or equipment maintenance. A combination of all these features will improve your patient experience and position you as a reliable healthcare expert.
Schedule follow-up appointments and send reminders
Believe it or not, doctors forget to inform their patients about the follow-up appointment many times. This affects both patient retention and patient inflow. A better approach is to communicate the date of follow-up appointment in both verbally and written manner. As an added touch, send them a text message reminding them of their appointment about two to three days before the date. It makes the patients feel valued and shows your dedication to patient care.
Maintain consistency of reporting across departments
The framework and time of reporting has to be consistent across departments to ensure that there is no glitch in patient experience or the quality of care. To explain this aspect further, most healthcare facilities offer multi-departmental care to the patients, if needed. So, a patient might start with the admissions department, go to radiology, and then, reach the surgery. It is not just enough to note the details of the treatment at each step.
These reports should also be duly transferred to the next department. When a surgeon has no insight about the exact approach taken by the radiologist, their quality of work suffers. Patient inflow is naturally affected by such mismanagement.
Increasing patient inflow needs consistent efforts in that direction. Hopefully, the ways mentioned above will guide you in that aspect and make your practice even more successful.
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